Career Advancement Programme in Social Listening for Crisis Communication

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Career Advancement Programme in Social Listening for Crisis Communication is designed for professionals seeking to enhance their skills in real-time monitoring and analysis. This programme equips participants with essential tools to navigate crises effectively.

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About this course

Learn how to leverage social media insights to make informed decisions. Our target audience includes communication specialists, PR experts, and marketers eager to excel in crisis management. Gain a competitive edge by mastering the art of social listening. Don't miss this opportunity to elevate your career. Explore further and transform your approach to crisis communication today!

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Course details

• Understanding Social Listening: Concepts and Importance
• Tools and Technologies for Social Listening
• Analyzing Online Sentiment and Trends
• Crisis Communication Strategies in the Digital Age
• Case Studies: Successful Social Listening in Crisis Management
• Developing a Social Listening Framework for Organizations
• Engaging Stakeholders through Social Media During a Crisis
• Measuring the Impact of Social Listening on Crisis Outcomes
• Ethical Considerations in Social Listening Practices
• Future Trends in Social Listening and Crisis Communication

Career path

Social Media Analyst: Focuses on monitoring and analyzing social media platforms to derive insights, trends, and customer sentiment related to crisis communication.
Crisis Communication Specialist: Develops and implements strategies to communicate effectively during crises, utilizing social listening tools to gauge public perception and response.
Digital Marketing Manager: Oversees online marketing strategies that incorporate social listening to enhance brand reputation and address potential crisis situations proactively.
Public Relations Officer: Manages the communication between the organization and the public, using social listening to identify issues before they escalate into crises.
Content Strategist: Creates content that resonates with target audiences, leveraging social listening insights to inform messaging during crises.
Data Analyst: Analyzes data gathered from social media and other platforms to support crisis communication strategies and evaluate their effectiveness.
Social Listening Consultant: Provides expertise in using social listening tools to help organizations understand public sentiment and manage their responses during crises.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CAREER ADVANCEMENT PROGRAMME IN SOCIAL LISTENING FOR CRISIS COMMUNICATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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