Graduate Certificate in Crisis Communication for Crisis Communication for Crisis Helplines
-- viewing nowGraduate Certificate in Crisis Communication equips professionals to effectively manage communication during crises. This program is tailored for individuals working in crisis helplines, providing essential skills to handle high-pressure situations.
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Course details
• Fundamentals of Crisis Helplines
• Psychological First Aid in Crisis Situations
• Communication Strategies for Crisis Management
• Ethical Considerations in Crisis Communication
• Media Relations during a Crisis
• Building Resilience in Crisis Helpline Staff
• Evaluation and Assessment of Crisis Communication
• Technology and Tools for Crisis Communication
• Case Studies in Crisis Communication and Helplines
Career path
Crisis Communication Roles
Focus on developing strategies for effective communication during crises, ensuring accurate information dissemination.
Manage the public image of organizations during crises, fostering relationships with media and stakeholders.
Oversee the response efforts of organizations in crises, coordinating communication between teams and external parties.
Utilize social media platforms to communicate with the public during crises, responding promptly to inquiries and misinformation.
Provide guidance on communicating risks effectively, ensuring that messages are clear and actionable during emergencies.
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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