Certified Specialist Programme in Crisis Communication for Sales Specialists

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Certified Specialist Programme in Crisis Communication is designed for sales specialists seeking to enhance their communication skills. This programme equips you with essential strategies to handle crises effectively.

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About this course

Learn to navigate challenging situations, build trust, and maintain relationships. Our expert-led sessions focus on practical techniques and real-world applications. Join a community of professionals dedicated to mastering crisis communication. Don't miss the opportunity to elevate your career! Explore further and unlock your potential today!

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Course details

• Understanding Crisis Communication Fundamentals
• Identifying Crisis Types and Their Impacts
• Developing Effective Communication Strategies
• Building and Maintaining Stakeholder Trust
• Media Relations in Crisis Situations
• Crafting Clear and Concise Messaging
• Training for Crisis Response Teams
• Evaluating Crisis Communication Effectiveness
• Leveraging Social Media During Crises
• Post-Crisis Analysis and Learning

Career path

Crisis Communication Manager

Oversees communication strategies during crises, ensuring sales teams are equipped to handle challenges effectively.

Sales Training Coordinator

Develops and implements training programs focusing on crisis communication techniques for sales specialists.

Public Relations Specialist

Manages public perception and media relations, crucial for maintaining brand reputation during crisis situations.

Customer Relations Manager

Facilitates communication between sales teams and customers, especially during crises, to maintain trust and loyalty.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN CRISIS COMMUNICATION FOR SALES SPECIALISTS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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