Certified Specialist Programme in Crisis Communication for Sales Specialists
-- viewing nowCertified Specialist Programme in Crisis Communication is designed for sales specialists seeking to enhance their communication skills. This programme equips you with essential strategies to handle crises effectively.
3,361+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Identifying Crisis Types and Their Impacts
• Developing Effective Communication Strategies
• Building and Maintaining Stakeholder Trust
• Media Relations in Crisis Situations
• Crafting Clear and Concise Messaging
• Training for Crisis Response Teams
• Evaluating Crisis Communication Effectiveness
• Leveraging Social Media During Crises
• Post-Crisis Analysis and Learning
Career path
Crisis Communication Manager
Oversees communication strategies during crises, ensuring sales teams are equipped to handle challenges effectively.
Sales Training Coordinator
Develops and implements training programs focusing on crisis communication techniques for sales specialists.
Public Relations Specialist
Manages public perception and media relations, crucial for maintaining brand reputation during crisis situations.
Customer Relations Manager
Facilitates communication between sales teams and customers, especially during crises, to maintain trust and loyalty.
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
