Postgraduate Certificate in Crisis Communication for EdTech Startups
Published on June 18, 2025
About this Podcast
HOST: Welcome to our podcast, today we have Dr. Jane Smith, an expert in Crisis Communication and the lead instructor for the Postgraduate Certificate in Crisis Communication for EdTech Startups. Welcome, Jane! GUEST: Hi, glad to be here! HOST: To start, can you share a bit about your experience in crisis communication and what led you to create this course? GUEST: Of course! I've spent over 15 years helping businesses navigate crises, and I saw a need for a focused program for EdTech startups, which face unique challenges. HOST: That's fascinating. Could you tell us about any recent industry trends relevant to the course? GUEST: Absolutely. The rise of remote learning has increased the importance of effective communication, making this course even more relevant. HOST: Interesting. Now, what are some common challenges faced in crisis communication, especially in the EdTech sector? GUEST: Time sensitivity, maintaining trust, and addressing misinformation are all critical issues that this course addresses. HOST: I can imagine those being quite challenging. Looking towards the future, how do you see crisis communication evolving in EdTech? GUEST: With more EdTech companies emerging, there will be a growing demand for skilled professionals who can manage complex crises effectively. HOST: That's a great point. Lastly, what would you like listeners to take away from learning about this course? GUEST: That crisis communication is a learnable skill that can make a significant difference in the success and resilience of EdTech startups. HOST: Wonderful insights, Jane. Thank you so much for joining us and sharing your expertise on the Postgraduate Certificate in Crisis Communication for EdTech Startups. GUEST: My pleasure, thank you for having me! (Note: The guest's dialogue is kept brief and focused to maintain a natural and conversational tone.)
