Postgraduate Certificate in Social Robotics for Event Management
Published on June 18, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be speaking with Dr. Samantha Green, an expert in Social Robotics and the lead instructor for the Postgraduate Certificate in Social Robotics for Event Management. Dr. Green, can you tell us a bit about this innovative course? GUEST: Absolutely! This course is designed to equip professionals with the skills to integrate robotics into event planning, enhancing both attendee engagement and operational efficiency. HOST: That sounds fascinating. Could you share some of your personal experiences or insights related to social robots in event management? GUEST: Sure. I've seen social robots significantly improve the attendee experience by providing personalized guidance and creating unique photo opportunities. They can also handle tedious tasks like registration, freeing up human staff for more complex duties. HOST: Interesting. And what current industry trends are you seeing in this area? GUEST: Well, the events industry is increasingly leveraging AI and robotics for a more interactive and efficient event experience. We're also seeing a rise in the use of chatbots for pre-event communication and data analysis. HOST: That leads me to my next question: what challenges have you faced or observed while teaching this subject? GUEST: The rapid evolution of technology poses a challenge, as we continually update the curriculum to include the latest advancements. Another challenge is addressing the misconception that robots will replace human roles entirely. HOST: Indeed, it's important to emphasize the complementary nature of human and robot roles. Now, looking to the future, where do you see social robotics heading in the events industry? GUEST: I believe we'll see an increase in the use of autonomous robots for tasks like food service and security, as well as advancements in AI-driven event design and customization. HOST: Dr. Green, thank you so much for sharing your insights with us today. It's been a pleasure learning about the Postgraduate Certificate in Social Robotics for Event Management. GUEST: My pleasure, thank you for having me. It's an exciting time in the industry, and I'm looking forward to seeing how participants in the course will contribute to its growth and development.
