Graduate Certificate in Text Moderation
Published on June 23, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to have Maria, an expert in digital communication and the instructor for our new course, the Graduate Certificate in Text Moderation. Maria, can you tell us a bit about your experience in this field? GUEST: Absolutely, I've been working in digital communication for over a decade, focusing on content moderation and community guidelines. It's a fascinating and ever-evolving field. HOST: That's fantastic! Now, what are some current trends in text moderation that professionals should be aware of? GUEST: Well, automation and AI are playing bigger roles, but they're not perfect and human oversight is still crucial. Also, there's a growing emphasis on ethical practices and transparency in moderation processes. HOST: Interesting. I can imagine that there must be challenges in teaching and learning such a dynamic subject. Could you share some of these challenges? GUEST: Sure, one major challenge is keeping up with the rapid pace of change. New platforms, features, and issues emerge constantly. Also, balancing freedom of speech with user safety can be tricky. HOST: That sounds challenging indeed. Looking ahead, where do you see the future of text moderation going? GUEST: I believe we'll see more integration of AI, but also a stronger focus on mental health support for moderators dealing with distressing content. It's a critical aspect that often gets overlooked. HOST: Absolutely, mental health is crucial. Well, Maria, thank you for sharing your insights with us today. I'm sure our listeners have gained a lot from this conversation. GUEST: My pleasure, thank you for having me. It's important to shed light on this field and the Graduate Certificate in Text Moderation is a great step towards that.
