Certified Professional in Emotional Intelligence for Negotiation

About this Podcast

HOST: Welcome to our podcast, today I'm excited to have Dr. Jane Smith with us. She's an expert in emotional intelligence and negotiation, and she's here to talk about her course, "Certified Professional in Emotional Intelligence for Negotiation". Welcome, Jane! GUEST: Thanks for having me! I'm looking forward to our conversation. HOST: To start off, could you share a bit about your personal experiences that led you to create this course? GUEST: Absolutely! I've spent over two decades in corporate negotiations and have seen firsthand how emotional intelligence can significantly impact negotiation outcomes. HOST: Fascinating! How do you think emotional intelligence plays a role in the current industry trends? GUEST: Well, these days, businesses are recognizing the importance of emotional intelligence in leadership and team dynamics. This awareness is driving demand for negotiation techniques that incorporate emotional intelligence. HOST: That sounds like a positive shift. Now, what are some challenges you've faced when teaching this subject? GUEST: One challenge is helping students understand that emotional intelligence is just as crucial as technical skills in negotiation. Another is getting them to practice emotional awareness and regulation in high-pressure situations. HOST: Interesting insights. Lastly, where do you see the future of emotional intelligence in negotiation? GUEST: I believe emotional intelligence will become essential as we navigate increasingly complex and diverse business landscapes. It'll be vital for building trust, resolving conflicts, and fostering collaboration. HOST: Dr. Jane Smith, thank you so much for joining us today and sharing your experiences and thoughts on emotional intelligence in negotiation. We're sure our listeners have gained valuable insights from your course and your expertise. GUEST: Thank you for having me! It's been a pleasure. [Approximately 2 minutes and 30 seconds]